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GPS Features Related
- What is GPS?
- What are the features of WheelsEye GPS devices?
- How can I buy Wheelseye GPS?
- What is Relay? How to use it?
- What is Parking Lock?
- What is GeoFencing?
- What is my Registered Number?
GPS Issues Related
- What is OSS? Why choose it?
- What is a low network and how to get rid of it?
- What is wire cut and how to get rid of it?
- What does time on a vehicle card mean?
- How to update location of vehicle in app and how to raise ticket for No Info (Wire cut)?
- How to update location of vehicle in app and how to raise ticket for No Info (Network Issue)?
- My GPS is showing No Info. What should I do?
- How to change the registered mobile number?
- I raised a ticket for an installer visit. What will happen next?
- What should I do in case of SE fraud?
App Features Related
- Why is the vehicle location not updating in my app?
- How to login into my app?
- How to turn on/off the notifications?
- I have forgotten my password. What should I do?
- What is the meaning of “Km run”?
- What is the meaning of “Itinerary”?
Fastag Technology and Benefits
- What is FASTag?
- How FASTag works?
- What are its benefits?
- How to buy a FASTag?
- How does FASTag calculate charges for round trips?
Documentation and Validation of FASTag
Recharge Related Issue
Toll Deduction Related
- Why is my tag not working?
- What is a debit adjustment?
- Why is the extra amount deducted from my tag?
- How to raise tickets for wrong toll transactions and how to upload toll deduction related documents?
- My tag is blacklisted. What should I do?
- Why is my vehicle not showing on the app?
- What is auto-recharge? How can I enable it?
- How do I replace my FASTag?
Problem Resolution TAT
- I’ve raised a complaint related to the wrong toll deduction on toll plaza, by when it will be resolved?
- I’ve raised a complaint related to the FASTag replacement, by when will I get my FASTag?
- I’ve raised a request for the FASTag closer, by when it will get closed?
- I’ve raised a complaint for Blacklisted FASTag, by when it will get resolved?
Fuel Price and Features Related
- What is a Fuel Card from Wheelseye?
- What are the benefits of a Fuel Card?
- What is the minimum amount of diesel to be filled every time for cashback eligibility?
- What do I need to say at the pump for getting Cashback from WE?
- I already have a Pump fuel card (IOCL,HP, Reliance), Will I still get cashback?
- What personal details are required to be shared to use a fuel card?
- Will I get credit from Pump?
- Do I need to register a vehicle every time to go to the pump?
Apna Pump Related